Transforming Onboarding into a Human-Centred Experience

31 Jul 2025

At Discovery, creating a connected, people-first workplace is more than a goal—it’s a core part of their culture. But delivering that experience consistently across departments, regions, and roles was a challenge. With multiple stakeholders and varied processes, their onboarding journey had become fragmented and resource heavy.

That’s where Kindred Technology stepped in.

“Kindred Tech helped us completely transform our onboarding experience. The impact on engagement and retention was immediate.”
— Discovery HR Team

The Challenge

• Disconnected onboarding processes across teams
• Manual workflows that drained HR resources
• Difficulty creating a consistent, scalable experience for new hires

Our Solution

As Enboarder’s partner in South Africa, Kindred Technology worked closely with Discovery’s HR leadership to design a seamless onboarding experience. We helped them:

✅ Map out their onboarding journey from pre-boarding to 90-day check-ins
✅ Build engaging content and comms within the Enboarder platform
✅ Train internal teams to confidently manage and optimise workflows
✅ Leverage automation while keeping the human touch

The Result

By centralising their onboarding process and introducing meaningful, timely touchpoints, Discovery saw:

• Improved engagement from new hires
• Faster time to productivity
• Increased HR team capacity
• Positive feedback from both employees and managers

🎥 Watch Discovery’s onboarding journey below:

---

Ready to Reimagine Onboarding in Your Organisation?

We help HR leaders turn onboarding into a strategic advantage—combining Enboarder’s technology with hands-on implementation support tailored to your needs.

👉 Let’s talk onboarding

• Filed under: Testimonials